The intervention planning center is where specialists plan, start, and resume interventions. Because of the several states and unique characteristics of a single intervention, I needed to design an intuitive way to account for this complexity.
Iteration A was my early understanding of how a specialist would start an intervention. I made an assumption that specialists would decide which activities to do during the day of the session. This did not address the need of long-term planning for our users.
Iteration B was my first attempt at create a way for specialists to plan interventions, but the structure was unintuitive and cognitively demanding due to the lack of a CTA next to each session.
Depending on the phase the intervention it is (whether scheduled, started, or completed), intervention cards meet the moment and provide essential information needed for each stage.
While getting feedback for the main interface, specialists shared the need to create goals to direct interventions. I needed a way for specialists to keep track and write custom interventions.
While different specialists have small differences in terminology, the hierarchy remains the same. Large goals are reached through achieving smaller goals. Therefore, I went in designing the goals section of the platform aiming to design a system that was intuitively representative of this process.
Goals appear as a list of cards with dropdowns that can contain smaller goals. This preserves the hierarchy that specialists are accustomed to and provides a quick visualization of progress.
Larger goals can also be standalone and do not require specific subgoals to be completed. The minimum required information to create a goal is a title. Specialists can also manually mark goals as complete as they see fit. This is because we don’t want to force specialists to do more than what is essential if they are overwhelmed!
If desired, the intervention planning app allows extra integrations, mirroring the unique intervention process of specialists. The system will take in specific performance information related to an intervention and automatically mark the goal/subgoal as complete should these requirements be met.
Specialists are given the opportunity to quantitively track their child’s progress.
A wider set of needs and user behaviors can be accounted for by setting optional functionalities!
I’ve learned that design is often nonlinear in startup environments when the priority is getting an MVP ready. I’ve enjoyed the challenge that it has brought, not only teaching me to seek out and advocate for user feedback when possible, but also to innovate within the constraints of time and resources. I was able to mold the product for the user, playing a role in higher level product & design strategy, even within the limited user feedback I received on the product.
Limited user feedback also made me more intentional with understanding and thinking like my user more consistently during prototyping and wireframing. If I was my user, what would be easiest to use?
Overall, I’m so grateful for what I learned designing for Neuroleap. It was at Neuroleap that I got to design for a specialized population and where I sharpened my design thinking and interaction design skills.
